Kaitlyn Owings

Researcher
DISC Type : Cs

Account Executive at Salesforce

New York, New York, United States

Overview

Kaitlyn is a driven Account Executive at Salesforce specializing in Customer Relationship Management. She built a successful 7+ year career at Grainger, earning multiple awards for top performance, and holds a Bachelors Degree from The University of Alabama.

Outside of her primary career, she has experience in fast-paced, customer-facing service roles where she honed her ability to maintain poise under pressure. Her professional interests extend to industries like aerospace technology.

Unique fact: Kaitlyn is a multi-award winner, having achieved Presidents Club 2017 and the Pinnacle of Excellence for driving results.

Personality Overview

ROI Seeker

Perfectionist

Soft Communicator

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  They do not like taking risks at all and go for proven options in the end. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Customer Relationships
Her current role at Salesforce is centered on Customer Relationship Management, indicating a core professional focus.
Sales Excellence
Earned multiple performance awards at her previous company, including President's Club and Pinnacle of Excellence, highlighting a commitment to achieving top results.
Career Progression
Made a significant career move to Salesforce after more than seven years with her previous employer, showing a focus on seeking new challenges and growth.

Media Appearances

Kaitlyn has no verified media appearances

Work History

8-2022
Account Executive at Salesforce
8-2021
Commercial Account Manager at Grainger
3-2017 - 9-2021
Account Manager, Manufacturing at Grainger
5-2016 - 3-2017
Field account representative at Grainger
7-2013 - 6-2015
Bartender at Moe's Original Bar B Que

Education

2011 - 2015
Bachelor's Degree from The University of Alabama

More Information

Social Presence :

Prographics :

Exp : 13 Location : New York, New York, United States Job Level : Middle Designation : Account Executive at Salesforce
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Insights For Selling To Kaitlyn

During A Call Or A Meeting

DO's

  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself
  • Use a presentation with information before getting into a live product walkthrough
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories

DONT's

  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kaitlyn is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Kaitlyn

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Kaitlyn move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Kaitlyn take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Kaitlyn

Personality Compatibility


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