Kalpana CPC, CRC

Energizer
DISC Type : I

Medical Coder at agilon health

Coimbatore, Tamil Nadu, India

Overview

Kalpana is a certified HCC Medical Coder at agilon health with over nine years of experience in risk adjustment and ICD-10-CM coding. A former Quality Assurance Specialist at Optum and Episource, she holds a Master of Science from Kongu Arts and Science College.

Her expertise spans the full cycle of medical data, from initial coding and chart abstraction to final quality assurance and auditing.

Personality Overview

Big Picture Person

Informal

Believer

They are always positive and upbeat, so take their promises with a pinch of salt.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are friendly, approachable and love to make new connections.

Topics They Care About

Risk Adjustment Coding
With over 9 years of expertise, she specializes in accurately abstracting diagnosis codes to ensure compliance, a core part of her career at agilon health.
Healthcare Compliance
Her work focuses on adhering to CMS guidelines and maintaining high quality standards in medical coding, demonstrating a commitment to regulatory precision.
Coding Quality Assurance
Her experience as a Quality Assurance Specialist at Optum and Episource highlights her focus on maintaining high accuracy and quality standards in medical chart reviews.

Media Appearances

Kalpana has no verified media appearances

Work History

10-2023 - 7-2025
Medical Coder at agilon health
10-2023 - 7-2025
Certified Medical Coder at Agilon Health India Private Limited
2-2023 - 6-2023
Quality Assurance Specialist at Optum Health And Technology India Private Limited QA
3-2016 - 6-2023
Quality Assurance Specialist at Episource
3-2016 - 2-2023
Quality Assurance Analyst at Episource India private limited

Education

6-2006 - 8-2008
Master of Science from Kongu Arts and Science College Erode
6-2003 - 4-2006
Bachelor of Science from Kongunadu Arts and Science College

More Information

Social Presence :

Prographics :

Exp : 10 Location : Coimbatore, Tamil Nadu, India Job Level : N/A Designation : Medical Coder at agilon health
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Insights For Selling To Kalpana

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Talk about their team and how your product will help them do things better and easier
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kalpana is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Kalpana

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Kalpana move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Kalpana take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Kalpana

Personality Compatibility


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