Kamilla Novreczky

Energizer
DISC Type : I

Customer Operations Director Europe - GBS Castrol Customer Operations at bp

Budapest, Budapest, Hungary

Overview

Kamilla Novreczky is the Customer Operations Director for Europe at bps GBS Castrol division. With over 15 years at the company, she possesses deep expertise in customer service and supply chain management. She holds a Masters Degree from the University of Pécs and began her career at Tata Consultancy Services.

She is passionate about people and building a positive work environment. Her public communications frequently highlight the importance of teamwork, celebrating successes, and fostering a supportive company culture within bp Hungary to help colleagues be their best selves.

Kamilla recently celebrated her 15-year work anniversary with bp and Castrol.

Personality Overview

Believer

Imaginative

Relationship Oriented

They are people oriented, friendly and like creating new connections.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Team Leadership
Her posts consistently emphasize team success, using hashtags like #bestteam and #oneteam to highlight collaboration and a positive work environment.
Company Culture
Actively promotes the work culture at bp Hungary by sharing colleague testimonials and highlighting the company's supportive atmosphere.
Customer Operations
As the Director of Customer Operations for Europe, this is her core professional focus, building on her extensive experience in customer service.

Media Appearances

Kamilla has no verified media appearances

Work History

12-2022
Customer Operations Director Europe - GBS Castrol Customer Operations at bp
2-2020 - 11-2022
Supply Chain Director - GBS Castrol Customer Operations at bp
4-2014 - 1-2020
Customer Service Manager at bp
5-2009 - 8-2010
Project Leader at Tata Consultancy Services
1-2008 - 4-2009
Team Leader at Tata Consultancy Services

Education

2002 - 2007
Master's Degree from University of Pécs

More Information

Social Presence :

Prographics :

Exp : 14 Location : Budapest, Budapest, Hungary Job Level : Mid-senior Designation : Customer Operations Director Europe - GBS Castrol Customer Operations at bp
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Insights For Selling To Kamilla

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Talk anecdotally about the customer experience that your product offers
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kamilla is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Kamilla

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Kamilla move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Kamilla take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Kamilla

Personality Compatibility


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