Kapil Pal

Enigma
DISC Type : DCI

Chief Technology Officer at iEnergizer

India

Overview

Kapil Pal is a global technology leader with over 27 years of experience in IT strategy and digital transformation across the ITES, FMCG, and manufacturing sectors. As CTO at iEnergizer, he leads technology initiatives for the global BPO. He holds an MBA and is described by colleagues as a dependable, visionary, and people-oriented leader.

Outside of work, he values mentorship and fostering a strong in-person work culture to build team bonds. He enjoys listening to old Hindi songs and ghazals to relax and has an interest in the growth of Indias startup ecosystem and the leaders behind it.

Unique fact: Kapil was featured in the Economic Times "Cutting Chai" series, an informal interview where leaders share personal stories and career memories over tea.

Personality Overview

Hard To Convince

Persuasive & Assertive

Fast Follower

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information. They are generally strong communicators and are not easy to convince.

Topics They Care About

AI in BPO
As CTO of a global BPO, he focuses on using AI and modern tech solutions to help businesses reimagine their scope and reach peak efficiency.
Global Capability Centers
Identifies as a "GCC Specialist" and has direct experience setting up and transitioning IT services for LafargeHolcim's global hub in Mumbai.
Leadership & Mentoring
He emphasizes that a leader's role is to motivate and guide team members, ensuring they can achieve goals and overcome challenges through supportive engagement.

Media Appearances

Kapil Pal to drive cutting edge technologies as CTO of iEnergizer. Featured in Economic Times – CIO

See Now

Join us as we introduce Kapil Pal, Chief Technology Officer at iEnergizer. Featured in SpeechTech Summit (Facebook)

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Work History

3-2023
Chief Technology Officer at iEnergizer
3-2020 - 2-2023
Chief Information Officer at United Breweries Ltd.
11-2019 - 3-2020
Global Head - IT Service Management and Strategy at LafargeHolcim
12-2015 - 3-2020
APAC Head - IT Services at LafargeHolcim IT Asia
9-2013 - 9-2015
Director - IT Services Global at DXC Technology ( Erstwhile CSC )

Education

1-2018 - 12-2018
Advance Leadership Programme from Indian School of Business
2003 - 2006
MBA from Institute of Management Technology, Ghaziabad

More Information

Social Presence :

Prographics :

Exp : 12 Location : India Job Level : Leadership Designation : Chief Technology Officer at iEnergizer
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Insights For Selling To Kapil

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Avoid making offhand commitments, understand the root of their concerns first
  • Avoid long presentations and just 'high-level' value proposition, dive into the details

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kapil is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Kapil

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Kapil move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Kapil take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Kapil

Personality Compatibility


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