Karen Carroll
Login to view DISC.Karen Carroll is the Head of Customer Experience Strategy at Gong, with over 10 years of experience in SaaS and customer success, formerly with HubSpot. She is a customer-centric leader focused on scaling customer outcomes and enhancing operational efficiencies. She holds a B. Sc. in Marketing Management from Technological University Dublin.
Outside of her tech career, Karen is a mother who has spoken about balancing parenthood with career aspirations. A podcast interview revealed she is a natural introvert who has developed an extroverted professional persona. She is passionate about personal growth and becoming a compassionate leader through lifes challenges.
Unique fact: She co-authored a publication on the relationship between social class, emotions, and the allure of fashion consumption.
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