Karen Crosby in

Karen Crosby

Login to view DISC.
Global Head of Consumer Services at Mayborn Group Limited
📍 Newcastle Upon Tyne, England, United Kingdom

Karen Crosby is the Global Head of Consumer Services at Mayborn Group, where she has progressed rapidly from a Project Manager role. A dedicated leader, she has a background in managing global customer care operations and driving operational excellence. Karen is also Prince2 certified in project management.

Karen has a keen interest in personal and professional growth, for herself and her colleagues. She values celebrating team success and is a strong supporter of her peers achievements. She has also studied psychology, suggesting an interest in understanding team and customer dynamics.

She advanced from managing a team of 20 to heading a global operation of hundreds in just two years.

Read the full overview →
Experience
18 Years
Current Role
Global Head of Consumer Services
Job Level
Mid-senior
Location
Newcastle Upon Tyne, England, United Kingdom
Personality Overview

How Karen shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Karen cares about

Customer Experience
Her entire career is focused on consumer and customer services, and she has publicly expressed that "CX rocks! ".
Global Leadership
Manages global consumer services and previously led the expansion of customer care teams into North America and India.
+4 more topics Login to view topics
Career

Work history

11-2020
Global Head of Consumer Services
Mayborn Group Limited
9-2019 - 10-2020
Head of Consumer Services
Mayborn Group Limited
12-2017 - 9-2019
Project Manager
Mayborn Group Limited
8-2014 - 4-2015
Head of Swiftpage Global Customer Care
Swiftpage
6-2013 - 8-2014
Head of Services
Swiftpage
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1982 - 1985
Education details unavailable
Coquet High School
1979 - 1982
Education details unavailable
Hadston Middle School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Karen. Free, 10 seconds.