Karen Phang

Commander
DISC Type : D

Assurance Data Manager (Technology Data Governance) at ANZ

Australia

Overview

Karen Phang is an Assurance Data Manager at ANZ, specializing in Technology Data Governance. With a background as a Product Owner and Development Team Lead, she leverages her expertise to enhance delivery teams. She holds both a Masters and Bachelors degree from Monash University.

Karen is passionate about mentorship and leadership, actively serving as a mentor for the Women in Information Technology (WIT) program at her alma mater, Monash University. She is dedicated to supporting students, fostering their career growth, and giving back to the community.

She recently became a certified WIT Mentor for 2025.

Personality Overview

Strong-Willed

Candid & Clear

Very Quick

They like to stay in control of the negotiation or defining of the terms.  They respond better to strong and respectful interactions. They do not care very much about building rapport or relationships.

Topics They Care About

Technology Data Governance
Her career is centered around this, holding roles like Assurance Data Manager and Product Owner in this specific domain at ANZ. She is also DCAM certified.
Mentorship & Leadership
Actively serves as a mentor at Monash University, posts about leadership values, and has experience as a Development Team Lead, focusing on team mentorship.
Product Strategy
Previously worked as a Product Owner for multiple products at ANZ, where she was responsible for developing product strategy and prioritizing business value.

Media Appearances

Karen has no verified media appearances

Work History

8-2024
Assurance Data Manager (Technology Data Governance) at ANZ
2-2024 - 8-2024
Release Lead (Controls Automation) at ANZ
8-2021 - 2-2024
Product Owner (Technology Data Governance) at ANZ
4-2019 - 8-2021
Product Owner (Digital Virtual Agent/Chat Bot, Workflow & Automation) at ANZ
10-2017 - 4-2019
Development Team Lead at Serraview

Education

2002 - 2004
Master in Information Technology from Monash University
2001 - 2002
Bachelor of Computing from Monash University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Australia Job Level : Middle Designation : Assurance Data Manager (Technology Data Governance) at ANZ
URL has been copied!

Insights For Selling To Karen

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Objectively showcase the impact that your product creates
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don't try too hard to forge relationships with them
  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karen is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Karen

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Karen move?

  • If convinced, they can reach decisions quite fast.
  • Can Karen take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Karen

Personality Compatibility


Other ANZ Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.