Karolina O'Connor

Commander
DISC Type : D

Executive Director at JPMorgan Chase & Co.

London, England, United Kingdom

Overview

Karolina OConnor is an Executive Director at JPMorgan Chase & Co. , leading the development of GenAI and AI-powered products to enhance employee experiences. Her expertise covers product management and large-scale business transformation, with past roles at WPP, BP, and Deloitte. Colleagues describe her as sharp, diligent, and passionate.

There is no publicly available information regarding Karolinas personal life or hobbies.

She is noted for her "T-shaped" view of strategy, combining broad strategic insight with deep knowledge in HR, technology, and process.

Personality Overview

Impact-Driven

Risk-Taker

Decisive

More than the product, they care about the effectiveness of the product.  They are very proud of what they do. They like to act fast and expect others to do the same.

Topics They Care About

GenAI in the Workplace
Her current role at JPMorgan Chase involves shaping the future of GenAI assistance and AI-powered products for employee experiences.
Employee Experience
A core focus of her career is using technology to enhance the day-to-day interactions of employees, clients, and customers.
Agile Product Management
She has extensive experience in end-to-end product lifecycle ownership, including product vision, roadmapping, and agile delivery for complex technology portfolios.

Media Appearances

Karolina has no verified media appearances

Work History

7-2023
Executive Director at JPMorgan Chase & Co.
7-2022 - 6-2023
Head of Experience Transformation at WPP
7-2019 - 7-2022
Global Process Owner, Customer Experience at BP
12-2017 - 9-2022
Chief Product Owner, CX and Experience Enablers at BP
9-2012 - 11-2017
Management Consultant at Deloitte

Education

2012 - 2012
CIMA CBA certificate from The Chartered Institute of Management Accountants
MA from Krakow University of Economics

More Information

Social Presence :

Prographics :

Exp : N/A Location : London, England, United Kingdom Job Level : N/A Designation : Executive Director at JPMorgan Chase & Co.
URL has been copied!

Insights For Selling To Karolina

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Objectively showcase the impact that your product creates

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karolina is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Karolina

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Karolina move?

  • They can take decisions very fast if you manage to convince them.
  • Can Karolina take some risk or not?

  • The risks don’t matter much to them.

You And Karolina

Personality Compatibility


Other JPMorgan Chase & Co. Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.