Karolina O'Connor in

Karolina O'Connor

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Executive Director at JPMorgan Chase & Co.
📍 London, England, United Kingdom

Karolina OConnor is an Executive Director at JPMorgan Chase & Co. , leading the development of GenAI and AI-powered products to enhance employee experiences. Her expertise covers product management and large-scale business transformation, with past roles at WPP, BP, and Deloitte. Colleagues describe her as sharp, diligent, and passionate.

There is no publicly available information regarding Karolinas personal life or hobbies.

She is noted for her "T-shaped" view of strategy, combining broad strategic insight with deep knowledge in HR, technology, and process.

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Current Role
Executive Director
Location
London, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Karolina cares about

GenAI in the Workplace
Her current role at JPMorgan Chase involves shaping the future of GenAI assistance and AI-powered products for employee experiences.
Employee Experience
A core focus of her career is using technology to enhance the day-to-day interactions of employees, clients, and customers.
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Career

Work history

7-2023
Executive Director
JPMorgan Chase & Co.
7-2022 - 6-2023
Head of Experience Transformation
WPP
7-2019 - 7-2022
Global Process Owner, Customer Experience
BP
12-2017 - 9-2022
Chief Product Owner, CX and Experience Enablers
BP
9-2012 - 11-2017
Management Consultant
Deloitte
In the press

Media appearances

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Education
2012 - 2012
CIMA CBA certificate
The Chartered Institute of Management Accountants
MA
Krakow University of Economics
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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