Katrina Norman

Doer
DISC Type : ds

Business Manager - Furniture Solutions at Tétris, JLL

United Kingdom

Overview

Katrina Norman is a Business Manager at Tétris, JLL, specializing in workplace consultancy and large-scale furniture solutions. With a Bachelor of Architecture, she leads complex projects from concept to delivery. Colleagues and clients describe her as proactive, an exceptionally clear communicator, professional, and extremely knowledgeable.

Outside of work, Katrina is passionate about challenging outdoor activities, having recently cycled from London to Brighton and completed a two-week jungle trek in Borneo. She enjoys community-building through sports, participating in industry netball events and on-site yoga sessions at project locations.

She is a speaker on sustainability, sharing insights on reuse and circularity in major workplace projects.

Personality Overview

Deliberate Doer

Strategic Planner

Fast-paced

Reading between the lines and seeing beyond your words comes naturally to them.  They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Sustainable Workplace Design
As a speaker on "JLL's Reuse Revolution, " she champions driving smarter, circular choices through early collaboration and innovation on large-scale reuse projects.
Furniture Solutions
Leads the furniture strategy and implementation for major projects, including JLL's new flagship London headquarters, aligning product selection with ambitious business objectives.
Adventure Travel
Passionate about physically challenging travel, having recently completed a multi-week jungle trekking trip in Borneo.

Media Appearances

Katrina has no verified media appearances

Work History

10-2024
Business Manager - Furniture Solutions at Tétris, JLL
6-2022 - 10-2024
Senior Account Manager at Tsunami Axis
11-2017 - 6-2022
Account Manager at Tsunami Axis
7-2016 - 11-2017
Account Manager at Salt & Pegram
7-2015 - 7-2016
Recruitment Consultant at Bespoke Careers

Education

2011 - 2014
Bachelor of Architecture (BArch) from University of Plymouth

More Information

Social Presence :

Prographics :

Exp : 12 Location : United Kingdom Job Level : Middle Designation : Business Manager - Furniture Solutions at Tétris, JLL
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Insights For Selling To Katrina

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Katrina is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Katrina

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Katrina move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Katrina take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Katrina

Personality Compatibility


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