Katy T. is the Director of Patient Experience at Indiana University Health, where she uses data-driven insights to enhance care delivery. A certified Nurse Executive with a Masters degree from the University of Indianapolis, she has a strong background in promoting operational and nursing excellence.
She is passionate about the human side of healthcare, believing that empathetic listening is a powerful gift for both patients and the people caring for them. Her focus is on fostering a culture that prioritizes genuine human connection and strengthens the overall care experience.
Her teams efforts led IU Health West to be the first hospital in Indiana to receive the ANCC Magnet Designation "with Distinction. "
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