Kavita Poojari

Critic
DISC Type : C

Head of Consumer Business Learning & Development at Citi

Greater Sydney Area, Australia

Overview

With over 16 years in L&D and operations, Kavita is the Head of Business Learning & Development at Citibank Australia. She has a background in engineering and a Masters in Learning Sciences & Technology from the University of Sydney. She focuses on creating agile L&D capabilities that drive return on investment.

Kavita is a transparent and patient leader who champions the idea that every experience, success or mistake, is a learning opportunity. This philosophy of continuous improvement informs her approach to developing future-ready talent and shaping business learning strategies.

Unique fact: Kavita once led a major project to centralize and standardize the business learning curriculum for 17 different markets across Asia and EMEA.

Personality Overview

Information Seeker

Critic

Objective Thinker

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They enjoy working alone and do not rely on others very often.

Topics They Care About

Global L&D Strategy
Led the centralization of business learning for 17 markets in Asia and EMEA, balancing global mandates with local needs.
Continuous Improvement
Advocates that lessons learned from both successes and mistakes should inform future solutions, a core part of her leadership style.
Agile Learning
Focuses on creating agile, best-practice L&D capabilities to meet current and future talent requirements within the business.

Media Appearances

Kavita has no verified media appearances

Work History

1-2013
Head of Consumer Business Learning & Development at Citi
1-2017 - 1-2019
Asia Project Lead- Business Training Optimisation (Secondment) at Citi
1-2011 - 1-2013
Head of Customer Relations at Citibank Australia
8-2008 - 12-2010
Training & Communications Manager at Citibank Australia
12-2003 - 7-2008
Deputy Manager, Process re-engineering Group at Citigroup Global Services Ltd

Education

2019 - 6-2021
Masters of Learning Sciences & Technology from University of Sydney
2016 - 2016
Leading Change and Organisational Renewal from Harvard University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Head of Consumer Business Learning & Development at Citi
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Insights For Selling To Kavita

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Do not use very emotional or colorful language
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kavita is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Kavita

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Kavita move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Kavita take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Kavita

Personality Compatibility


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