Kayla U.

Questioner
DISC Type : c

Delivery Director - Managed Services & Professional Services at Rimini Street

Atlanta, Georgia, United States

Overview

Kayla is a seasoned Delivery and Operations Executive at Rimini Street, adept at translating strategy into scalable, cross-functional execution. Leveraging over a decade of experience at firms like Accenture and Salesforce, she excels in guiding teams and driving end-to-end project success. She holds an MBA and is a certified Project Management Professional (PMP).

Outside of her core responsibilities, Kayla is passionate about continuous learning and professional growth, recently earning her Professional Scrum Master I certification. People who have worked with her describe her as incredibly talented, hardworking, detail-oriented, and trustworthy. Her professional interests include major technology and healthcare companies.

Interesting fact: She dedicated three consecutive evenings, from 6: 00 PM to 10: 30 PM, to complete the training and successfully pass her Scrum Master certification exam.

Personality Overview

Value Seeker

Price-Sensitive

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Program Management
Her core expertise involves bridging the gap between business goals and technical delivery, leading high-impact programs across various industries.
Scalable Growth
A primary focus of her executive role is driving scalable growth and fostering cross-functional excellence through effective delivery and operations.
Agile Methodologies
Recently became a Certified Professional Scrum Master I, demonstrating a commitment to agile principles and efficient project delivery frameworks.

Media Appearances

Kayla has no verified media appearances

Work History

10-2023
Delivery Director - Managed Services & Professional Services at Rimini Street
1-2022 - 3-2024
Program / Project Management Manager at ACCENTURE FLEX LLC
3-2021 - 9-2022
Delivery Consultant at Salesforce
10-2019 - 3-2021
Senior Project Manager at Rev.io
1-2018 - 10-2019
Technology Analyst at Accenture

Education

Master of Business Administration - MBA from Western Governors University
Bachelor's degree from Middle Georgia State University

More Information

Social Presence :

Prographics :

Exp : 7 Location : Atlanta, Georgia, United States Job Level : Mid-senior Designation : Delivery Director - Managed Services & Professional Services at Rimini Street
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Insights For Selling To Kayla

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kayla is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Kayla

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Kayla move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Kayla take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Kayla

Personality Compatibility


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