Kegan Price

Judge
DISC Type : Dc

Sr. Director of Customer Service at NEOGOV

Salt Lake City Metropolitan Area, United States

Overview

Kegan Price is the Director of Customer Service at NEOGOV, focusing on servant leadership and sales. He holds an MBA from the University of Phoenix and is certified in MEDDIC. Colleagues describe him as an inspirational, data-driven, and people-focused leader who is deeply committed to developing his team and driving the customer experience from the inside out.

Outside of his corporate role, Kegan is a dedicated father of two sons and draws inspiration from everyday life, including their experiences playing video games. He founded Kegan Price Consulting, where he extends his passion for growth by offering services in life coaching, leadership development, and corporate training, demonstrating a commitment to personal and professional development.

He once used his sons experience creating a world in Minecraft to illustrate a profound leadership lesson.

Personality Overview

Fast But Wary

Demanding

Generally Skeptic

They do not care very much about building rapport or relationships.  They respond well to strong and respectful communication. They prefer to move quickly, and expect the same from others.

Topics They Care About

Servant Leadership
Considers servant leadership a core strength, emphasizing a deep-rooted passion for caring for employees and stakeholders to inspire high performance.
Customer Experience
Focuses on driving the customer experience from the inside out, a key theme in his role at NEOGOV and his professional posts.
Leadership Development
Passionate about learning and teaching leadership principles, often sharing insights and offering leadership development as a service through his consulting business.

Media Appearances

Kegan has no verified media appearances

Work History

3-2024
Sr. Director of Customer Service at NEOGOV
10-2023 - 3-2024
Director of Customer Service at NEOGOV
5-2023 - 10-2023
Manager of Customer Service at NEOGOV
5-2023 - 12-2023
Advisor; Vice President Sales Development at Plndr
7-2022 - 12-2022
Advisor; VP of Sales & Customer Operations at TravelPass Group

Education

2011 - 2013
MBA from University of Phoenix
2002 - 2010
Bachelor of Arts from Brigham Young University - Idaho

More Information

Social Presence :

Prographics :

Exp : 19 Location : Salt Lake City Metropolitan Area, United States Job Level : Senior Designation : Sr. Director of Customer Service at NEOGOV
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Insights For Selling To Kegan

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Make sure that you circle back fast on any action items, it wins their trust
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kegan is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Kegan

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Kegan move?

  • If convinced, they can reach decisions quite fast.
  • Can Kegan take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Kegan

Personality Compatibility


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