Keith Henkell

Energizer
DISC Type : I

Director, GRC at NYC Health + Hospitals

New York, New York, United States

Overview

Keith Henkell is a seasoned information security leader with a 20-year career dedicated to the healthcare sector. As the Director of GRC at NYC Health + Hospitals, he specializes in managing information risk, security, governance, and privacy. He holds a BBA from Hofstra University and is a Certified Information Systems Security Professional (CISSP).

Beyond his primary roles, Keith has demonstrated a passion for shaping industry standards by serving on the Executive Advisory Board on Privacy and Security for the eHealth Initiative. This unpaid role involved collaborating with federal regulators and industry experts to address key challenges and the impact of new regulations on healthcare organizations.

Unique fact: He single-handedly built and scaled a security program from well below the industry benchmark to a level exceeding the industry average.

Personality Overview

Relationship Oriented

Informal

Enthusiastic

They are friendly, approachable and love to make new connections.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Healthcare Cybersecurity
His entire career is focused on information security within healthcare providers like NYC Health + Hospitals and CenterLight Health System.
Risk & Compliance (GRC)
His current title is Director, GRC, and his professional focus is on governance, risk management, and compliance within the information security landscape.
Medical Device Security
He has promoted events on securing IoT and medical devices and was involved in organizing a talk on the topic for Cybersecurity Awareness Month.

Media Appearances

Keith has no verified media appearances

Work History

8-2020
Director, GRC at NYC Health + Hospitals
5-2018 - 7-2020
Director at Meditology Services
6-2017 - 5-2018
Virtual CISO/Client Facing at Meditology Services
12-2013 - 6-2017
AVP, Information Security and Privacy at CenterLight Health System
4-2014 - 4-2017
Executive Advisory Board on Privacy and Security (unpaid) at eHealth Initiative

Education

1992 - 1999
BBA from Hofstra University

More Information

Social Presence :

Prographics :

Exp : 18 Location : New York, New York, United States Job Level : Mid-senior Designation : Director, GRC at NYC Health + Hospitals
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Insights For Selling To Keith

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Talk anecdotally about the customer experience that your product offers
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Keith is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Keith

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Keith move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Keith take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Keith

Personality Compatibility


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