Keith Huff

Enigma
DISC Type : cdi

Senior Representative, Customer Service Operations at Cardinal Health

Smyrna, Tennessee, United States

Overview

Keith has no verified overview

Personality Overview

Friendly Yet Blunt

Challenger

Hard To Convince

They are likely to ask many questions and look heavily for supporting proof as well as information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Keith has no verified topics they care about

Media Appearances

Keith has no verified media appearances

Work History

4-2026
Senior Representative, Customer Service Operations at Cardinal Health
4-2016 - 8-2025
Application Consultant at Harris Computer
1-2015 - 4-2016
Implementation Consultant at AdvancedMD
1-2013 - 12-2014
Implementation Account Manager at AdvancedMD
1-2012 - 12-2012
Learning Specialist at AdvancedMD

Education

2006 - 2008
BBA from Belmont University
1994 - 1996
Mechanical Engineering from Tennessee Technological University

More Information

Social Presence :

Prographics :

Exp : 30 Location : Smyrna, Tennessee, United States Job Level : Junior Designation : Senior Representative, Customer Service Operations at Cardinal Health
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Insights For Selling To Keith

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Keith is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Keith

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Keith move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Keith take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Keith

Personality Compatibility


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