As SVP of Technical Support & Professional Services at Jitterbit, Keith Trottier brings over 25 years of experience leading global customer success and support teams. He specializes in transforming service models to focus on customer effort and experience, consistently improving satisfaction ratings and driving revenue growth for companies like SonicWALL and Entrust.
In his consulting work, Keith has a unique focus on applying Color Code Personality Science to help organizations improve collaboration and build stronger client relationships. This interest in the science of personality highlights a passion for understanding what motivates people, both professionally and personally.
He has a diploma in Database Development and Administration from Herzing College in Ottawa.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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