Keith Trottier
Critic · DISC type CAs SVP of Technical Support & Professional Services at Jitterbit, Keith Trottier brings over 25 years of experience leading global customer success and support teams. He specializes in transforming service models to focus on customer effort and experience, consistently improving satisfaction ratings and driving revenue growth for companies like SonicWALL and Entrust.
In his consulting work, Keith has a unique focus on applying Color Code Personality Science to help organizations improve collaboration and build stronger client relationships. This interest in the science of personality highlights a passion for understanding what motivates people, both professionally and personally.
He has a diploma in Database Development and Administration from Herzing College in Ottawa.
Read the full overview →How Keith shows up
Unless the value is proven by data, they are unlikely to value fancy features. They like to take decisions independently and do not seek others' support often. It is very likely that they will negotiate pricing or other important terms.
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Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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