Kellen Hix

Questioner
DISC Type : c

Global Client Relationship Executive at Deloitte

United Kingdom

Overview

Kellen Hix is a Managing Director and Global Client Relationship Executive at Deloitte, where she has been for over 15 years. Serving investment firms, she leverages her MBA from Colorado State University to help clients accelerate growth. Colleagues describe her as a passionate and distinguished leader.

Her career is driven by a passion for social entrepreneurship and "doing well while doing good. " She is a dedicated advocate for Environmental Social Governance (ESG) principles and has been a leader in Deloittes Diversity, Equity, and Inclusion (DEI) initiatives, with a particular focus on supporting women and the Hispanic community.

She has actively advanced and led corporate well-being and DEI initiatives for over a decade.

Personality Overview

Price-Sensitive

Value Seeker

Cautious & Analytical

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  It is quite likely of them to ask for pricing or other concessions. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

ESG & Social Impact
Has a background in social entrepreneurship and ESG, driven by a passion for creating positive social impact alongside business success.
Diversity & Inclusion
Actively leads DEI initiatives at Deloitte and promotes a corporate environment that drives strength through diversity.
Women in Business
Her DEI work is primarily focused on advancing and supporting women within her organization and the broader business community.

Media Appearances

Kellen has no verified media appearances

Work History

6-2023
Global Client Relationship Executive at Deloitte
8-2021 - 6-2023
Managing Director - Client Relationship Executive at Deloitte
7-2018 - 9-2021
Client Relationship Executive at Deloitte
8-2016 - 7-2018
Senior Manager, Client Account Management, Financial Services at Deloitte
1-2014 - 8-2016
Client Account Manager, Financial Services at Deloitte

Education

2008 - 2009
Master of Business Administration (M.B.A.) from Colorado State University
2004 - 2006
Bachelor of Arts (B.A.) from Colorado State University

More Information

Social Presence :

Prographics :

Exp : 19 Location : United Kingdom Job Level : N/A Designation : Global Client Relationship Executive at Deloitte
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Insights For Selling To Kellen

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kellen is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Kellen

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Kellen move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Kellen take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Kellen

Personality Compatibility


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