Kelly Dilts

Inspirer
DISC Type : di

Chief Financial Officer at Nordstrom

Greater Seattle Area, United States

Overview

Kelly Dilts is the Chief Financial Officer at Nordstrom, bringing three decades of financial leadership experience from major omnichannel retailers. With a background spanning both value and luxury retail, including roles at Dollar General and Tailored Brands, she is an expert in financial strategy and operational excellence. She holds a bachelors degree in finance from the University of Texas at Austin.

Kelly is a dedicated advocate for inclusion and equity for women in the workplace. At a previous role, she was actively involved in the Womens Professional Network, where she provided mentorship and networking opportunities to empower women professionally and personally. Her commitment has been recognized with multiple industry awards.

She has a passion for developing female talent, having previously cultivated an all-women finance department leadership team.

Personality Overview

Generous

Charming & Persuasive

Achievment Oriented

They usually prefer to drive the conversation.  They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Retail Finance
As a CFO with 30 years of experience at companies like Nordstrom and Dollar General, she focuses on financial discipline and strategic planning in retail.
Women in Leadership
She actively mentors and supports women's professional networks and has been recognized as one of Mass Market Retailer's "Most Influential Women".
Omnichannel Strategy
Her track record is noted for driving strong results at large-scale omnichannel retailers, a key area of expertise mentioned upon her hiring at Nordstrom.

Media Appearances

Nordstrom Appoints Kelly Dilts as Chief Financial Officer. Featured in Nordstrom Press Release

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Nordstrom names Kelly Dilts as CFO to strengthen business. Featured in Retail Insight Network

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Nordstrom poaches Dollar General CFO Kelly Dilts. Featured in CFO Dive

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Work History

9-2025
Chief Financial Officer at Nordstrom
5-2023 - 9-2025
Chief Financial Officer at Dollar General
4-2023
Senior Vice President, Finance at Dollar General
Chief Financial Officer at francesca’s®
Senior Vice President, Finance and Investor Relations at Men's Wearhouse

Education

1986 - 1989
Education details unavailable from The University of Texas at Austin

More Information

Social Presence :

Prographics :

Exp : 2 Location : Greater Seattle Area, United States Job Level : Leadership Designation : Chief Financial Officer at Nordstrom
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Insights For Selling To Kelly

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Clearly address the competitive aspects
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelly is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Kelly

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Kelly move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Kelly take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Kelly

Personality Compatibility


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