Kelly Dugan

Collaborator
DISC Type : si

Director IT Manufacturing Systems at CNH Industrial

Greater Chicago Area, United States

Overview

Kelly Dugan is the Director of ICT Manufacturing Systems at CNH Industrial, where she leads strategy for manufacturing planning, operations, and shop floor systems. With a background from Accenture and a degree from the University of Illinois Urbana-Champaign, she specializes in large-scale IT project implementation, particularly with SAP systems.

Based on her engagement, she appears to value corporate culture and employee development initiatives. She recently highlighted her attendance at an internal conference created by and for women at CNH Industrial, indicating an interest in workplace advocacy and community building.

She has deep expertise in deploying Warehouse Management Systems (WMS) across North America for CNH Industrial.

Personality Overview

Appreciative

Good Listener

Fair-minded

They are more likely to opt for solutions that are proven in the market.  Scenarios where both sides can come out as winners appeal to them greatly. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

Manufacturing Technology
Her role is centered on leading and modernizing all manufacturing planning, operations, warehousing, and shop floor systems for CNH Industrial in North America.
SAP Deployment
Has extensive experience with SAP from her time at Accenture and CNH. She has recently been hiring for team members with SAP EWM and MRP skills.
IT Team Building
Frequently posts about hiring for her team, indicating a focus on acquiring talent for roles in analytics, data visualization, and SAP implementation.

Media Appearances

Kelly has no verified media appearances

Work History

4-2014
Director IT Manufacturing Systems at CNH Industrial
1-2012 - 3-2014
Manager IT Commercial Systems at Case New Holland at CNH Industrial
9-2007 - 12-2011
SAP Manager at CNH Industrial
4-2001 - 8-2007
SAP Manager at Accenture

Education

1996 - 2000
Bachelor's degree from University of Illinois Urbana-Champaign

More Information

Social Presence :

Prographics :

Exp : N/A Location : Greater Chicago Area, United States Job Level : N/A Designation : Director IT Manufacturing Systems at CNH Industrial
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Insights For Selling To Kelly

During A Call Or A Meeting

DO's

  • Show genuine interest in solving their problems
  • Summarize the key points at the end of the conversation
  • Use testimonials, case studies to show them why it is a low-risk, high-value decision

DONT's

  • Don’t push them to make decisions very fast, let them take their time
  • Avoid unnecessary confrontation if it arises incidentally
  • Don’t sound very transactional

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelly is

  • Relationships can play a major role, followed by low risk and strong market validation.
  • Will you ever get a clear answer from Kelly

  • They are not very direct, and unlikely to say no to your face.

Insights For Deal Planning

    How fast (or slow) will Kelly move?

  • They can take their time to make decisions, even if they are constantly involved and friendly.
  • Can Kelly take some risk or not?

  • It is unlikely that they will take many risks.

You And Kelly

Personality Compatibility


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