Kelly Pye

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DISC Type : isc

Senior Director, Customer Experience at Pet Food Experts

North Dartmouth, Massachusetts, United States

Overview

Kelly has no verified overview

Personality Overview

Requires Proof

Friendly But Slow

ROI Driven

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Kelly has no verified topics they care about

Media Appearances

Kelly has no verified media appearances

Work History

3-2025
Senior Director, Customer Experience at Pet Food Experts
1-2021 - 3-2025
Director, Customer Experience & National Accounts at Pet Food Experts
7-2019 - 1-2021
Inside Sales Manager at Pet Food Experts
12-2014 - 7-2019
Inside Sales Supervisor - West at Pet Food Experts
10-2013 - 12-2014
Key Account Representative - Midwest at Pet Food Experts

Education

Criminal Justice and Corrections from Johnson & Wales University
History from University of Massachusetts Dartmouth

More Information

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Exp : 17 Location : North Dartmouth, Massachusetts, United States Job Level : Senior Designation : Senior Director, Customer Experience at Pet Food Experts
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Insights For Selling To Kelly

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Help them realize that there is no personal risk in making this decision
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelly is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Kelly

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Kelly move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Kelly take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Kelly

Personality Compatibility


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