Ken Wells

Energizer
DISC Type : I

Chief Data and Analytics Officer at Dillard's Inc.

Little Rock, Arkansas, United States

Overview

Ken Wells is the Chief Data and Analytics Officer at Dillards, bringing over 30 years of retail industry experience to the role. He has a history of building and leading teams to deliver high-quality solutions, with a focus on data science and operational excellence. Colleagues describe him as approachable, positive, and a man of integrity.

His career at Dillards showcases a consistent progression through senior leadership roles, moving from managing eCommerce applications to overseeing supply chain data science, IT operations research, and now leading the companys overall data and analytics strategy.

Personality Overview

Relationship Oriented

Imaginative

Enthusiastic

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are people oriented, friendly and like creating new connections.

Topics They Care About

Retail AI Transformation
He is focused on driving AI transformation at Dillard's and is actively seeking new talent to develop innovative, data-driven solutions for key retail challenges.
Supply Chain Data Science
Previously served as Director of Supply Chain Data Science, responsible for leading analytics and operations research teams to optimize the supply chain.
Operational Excellence
Recognized for establishing and driving organizational capabilities, processes, and operational excellence throughout his career.

Media Appearances

Ken has no verified media appearances

Work History

4-2025
Chief Data and Analytics Officer at Dillard's Inc.
7-2024 - 4-2025
Senior Director, IT Operations Research and Applications at Dillard's Inc.
2-2022 - 6-2024
Director, Supply Chain Data Science at Dillard's Inc.
1-2015 - 1-2022
Senior Manager, Data Science Team at Dillard's Inc.
6-2009 - 12-2014
Senior Manager, eCommerce and Fulfillment Applications at Dillard's Inc.

Education

1983 - 1986
BS from College of the Ozarks

More Information

Social Presence :

Prographics :

Exp : 27 Location : Little Rock, Arkansas, United States Job Level : Leadership Designation : Chief Data and Analytics Officer at Dillard's Inc.
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Insights For Selling To Ken

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk about their team and how your product will help them do things better and easier
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ken is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Ken

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Ken move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Ken take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Ken

Personality Compatibility


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