Kenneth Harbin, MBA in

Kenneth Harbin, MBA

Questioner · DISC type c
Director, Patient Access at Sutter Health
📍 Sacramento, California, United States

Kenneth is a healthcare executive with over 15 years of experience leading patient access and revenue cycle transformations at major health systems like Sutter Health and UCLA Health. A certified Lean Six Sigma Black Belt, he excels in driving operational efficiency and improving the patient experience across large-scale networks.

Outside of his executive role, Kenneth is dedicated to continuous learning and is currently pursuing an Executive Juris Doctor in Health Law from Purdue Global Law School. He also actively participates in community health initiatives, such as the American Heart Associations annual Heart Walk.

He holds a Bachelor of Arts in Chemistry, an MBA in Business Analytics, and is now adding a law degree to his credentials.

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Experience
6 Years
Current Role
Director, Patient Access
Job Level
Mid-senior
Location
Sacramento, California, United States
Personality Overview

How Kenneth shows up

Price-Sensitive
Systematic
Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to fully evaluate every situation.

Priorities

Topics Kenneth cares about

Patient Access & Experience
His entire career, including his current Director role at Sutter Health, is focused on improving patient access, streamlining processes, and elevating the patient experience.
Healthcare Operations
With a Lean Six Sigma Black Belt, he is committed to enhancing operational efficiency and implementing scalable solutions in complex healthcare environments.
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Career

Work history

9-2025
Director, Patient Access
Sutter Health
3-2023 - 8-2025
Senior Operations Manager, Patient Access
UCLA Health
5-2022 - 2-2023
Senior Manager, Contact Center
Network Capital
10-2021 - 5-2022
Manager, Contact Center
Network Capital
9-2019 - 9-2021
Supervisor, Inside Sales
Centene Corporation
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Master of Business Administration - MBA
Ohio University
Bachelor of Arts (BA)
The University of Toledo
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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