Kenneth R Graham

Enthusiast
DISC Type : i

Independent Consultant and Entrepreneur at iKenHelp

Berkeley Heights, New Jersey, United States

Overview

Kenneth R. Graham is a technology expert and entrepreneur who runs iKenHelp, a consultancy focused on technical support and training. With a background that includes serving as Circulation Director for BusinessWeek and COO for Technologic Partners, he holds an MS from Carnegie Mellon and an AB from Columbia University. People who have worked with him describe him as smart, patient, and a natural problem solver.

His passion lies in helping individuals, especially novices and seniors, maximize the benefits of technology and improve their user experience. He has a strong affinity for the Apple ecosystem, working extensively with their full range of products. His interests also connect back to his alma mater, Columbia University.

He uniquely lists "curmudgeon" as one of his professional specialties, suggesting a straightforward and experienced approach to problem-solving.

Personality Overview

Consensus Focused

Non-Confrontational

Story Driven

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Apple Ecosystem
As the founder of iKenHelp, he primarily works on Macs, iPads, iPhones, and other Apple products, showing deep expertise in this area.
User Experience
His work focuses on helping all levels of users, including novices and seniors, get the most out of technology while avoiding frustration.
Subscription Marketing
His career includes being the Circulation Director at BusinessWeek and consulting on subscription-driven operations, indicating a core expertise in this business model.

Media Appearances

Kenneth has no verified media appearances

Work History

6-2001
Independent Consultant and Entrepreneur at iKenHelp
7-1991 - 5-2001
Chief Operating Officer at Technologic Partners
Consultant and Entrepreneur at The Graham Group
Circulation Director at BusinessWeek, McGraw-Hill Inc.

Education

1965 - 1967
MS from Carnegie Mellon University - Tepper School of Business
1961 - 1965
AB from Columbia University

More Information

Social Presence :

Prographics :

Exp : 34 Location : Berkeley Heights, New Jersey, United States Job Level : Senior Designation : Independent Consultant and Entrepreneur at iKenHelp
URL has been copied!

Insights For Selling To Kenneth R

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kenneth R is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Kenneth R

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Kenneth R move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Kenneth R take some risk or not?

  • They can take some low-probability risks if needed.

You And Kenneth R

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.