Kersten Stannard

Collaborator
DISC Type : is

Vice President, Head of Digital Customer Experience, North America at Columbia Threadneedle Investments, US

Charlotte, North Carolina, United States

Overview

Kersten has no verified overview

Personality Overview

Appreciative

Example Driven

Good Listener

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  They are more likely to opt for solutions that are proven in the market. Scenarios where both sides can come out as winners appeal to them greatly.

Topics They Care About

Kersten has no verified topics they care about

Media Appearances

Kersten has no verified media appearances

Work History

2-2023
Vice President, Head of Digital Customer Experience, North America at Columbia Threadneedle Investments, US
4-2021 - 1-2023
Senior Director, Digital Customer Experience at Columbia Threadneedle Investments, US
2015 - 2018
Director, Digital Marketing and Site Experience, US Consumer Acquisition at American Express
2012 - 2015
Director, Digital Product Management, International Marketing at American Express
2011 - 2012
Director, New Channel Development, International Marketing at American Express

Education

Bachelor of Arts (BA) from Bowdoin College
Master of Business Administration (MBA) from Georgetown University McDonough School of Business

More Information

Social Presence :

Prographics :

Exp : 26 Location : Charlotte, North Carolina, United States Job Level : Senior Designation : Vice President, Head of Digital Customer Experience, North America at Columbia Threadneedle Investments, US
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Insights For Selling To Kersten

During A Call Or A Meeting

DO's

  • Be visibly appreciative of their actions during your interactions
  • Show them how they look good by making this decision
  • Summarize the key points at the end of the conversation

DONT's

  • Avoid unnecessary confrontation if it arises incidentally
  • Don’t get into excessive details unless prompted
  • Don’t give the impression of being unproven or risky

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kersten is

  • Relationships can play a major role, followed by low risk and strong market validation.
  • Will you ever get a clear answer from Kersten

  • They are not very direct, and unlikely to say no to your face.

Insights For Deal Planning

    How fast (or slow) will Kersten move?

  • They can take their time to make decisions, even if they are constantly involved and friendly.
  • Can Kersten take some risk or not?

  • It is unlikely that they will take many risks.

You And Kersten

Personality Compatibility


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