Kerstin Becker specializes in IT Services with a focus on process automation at serem Expertos en Automatización de Procesos. Her career includes a significant tenure at Atos, where she progressed from a Support Agent to a Continious Improvement Analyst, showcasing a strong foundation in service delivery and enhancement.
Her experience culminated in a role as an IT Trainer and Knowledge Manager, where she was responsible for developing service desk agents. This unique career path from agent to trainer highlights her deep expertise and passion for cultivating talent within IT support environments.
Kerstin Becker
Support Agent at Atos
Greater Las Palmas Metropolitan Area, Spain
Overview
Topics They Care About
Process Automation
Her current role is with "serem Expertos en Automatización de Procesos, " a company specializing in process automation.
IT Service Improvement
Held the title of "Continious Improvement Analyst" at Atos, indicating a focus on enhancing IT processes and service delivery.
Agent Training
Worked as an "Ausbilder" (Trainer) and Knowledge Manager at Atos, specifically for Service Desk Agents.
Media Appearances
Kerstin has no verified media appearances
Work History
5-2025
Support Agent at Atos
8-2023 - 9-2025
Continious Improvement Analyst at Atos
9-2021 - 6-2024
Ausbilder at Atos
Education
Kerstin has no verified education history
More Information
Social Presence :
Prographics :
Exp : 4
Location : Greater Las Palmas Metropolitan Area, Spain
Job Level : N/A
Designation : Support Agent at Atos
