Ketankumar Rohit in

Ketankumar Rohit

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Assistant Consultant at Tata Consultancy Services
📍 Mumbai, Maharashtra, India

Ketankumar Rohit is a contact center specialist at Tata Consultancy Services with over 10 years of experience in the Avaya platform. He holds a Bachelor of Engineering from Rizvi College of Engineering and possesses deep expertise in VoIP, Avaya Aura, and Amazon Connect, with a growing interest in cloud technologies.

His decade of deep specialization in the Avaya contact center ecosystem sets him apart.

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Experience
6 Years
Current Role
Assistant Consultant
Job Level
Middle
Location
Mumbai, Maharashtra, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ketankumar cares about

Contact Center Modernization
His career is focused on contact center technology, and he shows a strong interest in migrating from legacy platforms to cloud solutions like Amazon Connect.
Cloud Communications
He has explicitly stated a willingness to expand his skills into cloud technologies such as Genesys Cloud and AWS Connect.
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Career

Work history

5-2024 - 9-2025
Assistant Consultant
Tata Consultancy Services
11-2022
Senior Technical Consultant
Globtier Infotech Pvt. Ltd.
11-2021 - 11-2022
Implementation Engineer
SNUG Technologies Private Limited
12-2018 - 8-2021
Senior Technical Consultant
ABS INDIA PVT LTD
In the press

Media appearances

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Education
8-2009 - 6-2014
Bachelor of Engineering - BE
Rizvi College of Engineering
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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