Kevin Cade

Enthusiast
DISC Type : i

Reliability Engineering Manager at A. O. Smith Corporation

Johnson City, Tennessee, United States

Overview

Kevin Cade is a Reliability Engineering Manager at A. O. Smith Corporation, with expertise in quality management and warranty reduction projects. A graduate of Tennessee Technological University with both a BS and an MBA, colleagues describe him as a diligent, thorough, and reliable quality expert.

He holds dual certifications as a Certified Manager of Quality / Organizational Excellence and a Certified Quality Engineer, showcasing his commitment to professional standards.

Personality Overview

Consensus Focused

Amiable & Agreeable

Story Driven

They prefer to build relationships rather than staying totally transactional.  They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Product Reliability
His career at A. O. Smith, Hayward, and Black & Decker has focused on reducing product warranty issues and writing reliability test plans for new products.
Quality Management
He works with quality teams to standardize processes and holds certifications as a Certified Manager of Quality and a Certified Quality Engineer.
Failure Analysis
He has direct experience conducting DFMEA and PFMEA during new product introductions to proactively identify and mitigate potential failures in design and manufacturing.

Media Appearances

Kevin has no verified media appearances

Work History

4-2021
Reliability Engineering Manager at A. O. Smith Corporation
4-2019 - 4-2021
Reliability Engineering Manager at Hayward Industries, Inc.
3-2014 - 4-2019
Reliability Manager at AO Smith - American Water Heaters
9-2009 - 2-2014
Reliability Engineer at AO Smith - American Water Heaters
7-2007 - 9-2009
Reliability Engineer at Black & Decker

Education

2010 - 2014
Master of Business Administration (MBA) from Tennessee Technological University
1991 - 1997
Bachelors degree in Industrial Technology from Tennessee Technological University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Johnson City, Tennessee, United States Job Level : Middle Designation : Reliability Engineering Manager at A. O. Smith Corporation
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Insights For Selling To Kevin

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Ask them how their day is going or exchange some other pleasantries
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kevin is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Kevin

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Kevin move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Kevin take some risk or not?

  • They can take some low-probability risks if needed.

You And Kevin

Personality Compatibility


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