Kevin Chang

Critic
DISC Type : C

Head of Solution Engineering North America at Parloa

New York City Metropolitan Area, United States

Overview

Kevin Chang is the Head of Solution Engineering for North America at Parloa, a leader in conversational AI. He specializes in leveraging Generative AI to enhance customer experiences for large enterprises and holds a Bachelor of Science from the USC Marshall School of Business.

Colleagues describe him as a professional with deep subject matter expertise, a magnanimous personality, and a keen mind for detail. Outside of his professional life, he is known to be an enthusiastic and skilled darts player, which he enjoys as a hobby.

Unique fact: A colleague highly recommends Kevin, referring to him as a "daemon darts player. "

Personality Overview

Critic

Precise

Information Seeker

They like to take decisions independently and do not seek others' support often.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Conversational AI
Leads the solution engineering team at Parloa, a company at the forefront of conversational AI, focusing on voice-first approaches for enterprises.
Scaling Sales Teams
His current role focuses on building and scaling the Solution Engineering team across all North American regions for Parloa.
Generative AI Value
He is enthusiastic about translating complex Generative AI technology into tangible value and improved customer satisfaction for large businesses.

Media Appearances

Kevin has no verified media appearances

Work History

2-2026
Head of Solution Engineering North America at Parloa
11-2024 - 2-2026
Team Lead Sales Engineer at Parloa
6-2024 - 11-2024
Senior Sales Engineer at Parloa
2-2023 - 4-2024
Senior Customer Solutions Architect at Mixpanel
2-2021 - 1-2023
Senior Sales Engineer at Mixpanel

Education

Bachelor of Science (BS) from USC Marshall School of Business
High School Degree from Northwood High School

More Information

Social Presence :

Prographics :

Exp : 17 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Head of Solution Engineering North America at Parloa
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Insights For Selling To Kevin

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Tell them what ROI they can expect

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Don't give superficial answers, they are easily rattled by them
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kevin is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Kevin

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Kevin move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Kevin take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Kevin

Personality Compatibility


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