Kevin Liu in

Kevin Liu

Pioneer · DISC type Ids
Director, Customer Strategy & Operations at ClickUp
📍 New York, New York, United States

Kevin leads Revenue Strategy & Operations at ClickUp, excelling in process optimization and technology implementation to accelerate growth. A University of Pennsylvania graduate, he has a history of transforming global client service and customer success operations at firms like Eze Software and Seismic. Colleagues describe him as strategic and cross-functional.

Based on his stated interests, Kevin appears to maintain a strong connection with his alma mater, the University of Pennsylvania, and likely follows the universitys community and events.

He once led strategic initiatives to evolve a global client service group of over 400 employees.

Read the full overview →
Experience
5 Years
Current Role
Director, Customer Strategy & Operations
Job Level
Mid-senior
Location
New York, New York, United States
Personality Overview

How Kevin shows up

Driven But Considerate
Decisive But Friendly
Friendly But Fast

They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Priorities

Topics Kevin cares about

Revenue Operations
His entire career focuses on aligning people, process, and technology with revenue strategy to accelerate growth and efficiency.
Customer Engagement
He recently promoted a role focused on up-leveling and transforming customer engagement processes at his company.
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Career

Work history

3-2024
Director, Customer Strategy & Operations
ClickUp
3-2023 - 2-2024
Senior Manager, Operations & Strategy
ClickUp
6-2022 - 2-2023
Revenue Strategy Manager
ClickUp
3-2020 - 4-2022
Director, Customer Success and Professional Services Operations
Seismic
Director, Client Service Operations
Eze Software
In the press

Media appearances

Pricing Lessons from the Fastest Growing Companies with Kevin Liu (ClickUp). Featured in YouTube
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Kevin Liu Testimonial – ClickUp Customer Success Story. Featured in YouTube
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Education
Bachelor of Arts - BA
University of Pennsylvania
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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