Kevin Miller

Pioneer
DISC Type : sid

Operations Director at DHL Supply Chain

United Kingdom

Overview

Kevin Miller is a results-oriented Operations Director at DHL Supply Chain with over 20 years of experience in the logistics industry. He focuses on driving business growth and operational excellence across multiple sites. He is a certified Lean Six Sigma Green Belt and a skilled negotiator.

Kevin is a people-focused leader, demonstrated by his interest in understanding the daily realities of his driving team. He is also passionate about social topics, expressing a strong personal interest in the importance of understanding and embracing neurodiversity in the workplace and beyond.

He believes we should collectively do more to understand and embrace neurodiversity, a topic he describes as being close to his heart.

Personality Overview

Decisive But Friendly

Dynamic But Sincere

Friendly But Fast

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Topics They Care About

Retail Logistics
He is focused on the high cost of poor stock availability for retailers, recently sharing a report on "The Availability Effect" and its billion-pound impact on the grocery sector.
Neurodiversity Advocacy
He has stated that understanding and embracing neurodiversity is an important topic that is "close to my heart" and believes more can be done collectively.
Operational Excellence
His profile highlights a commitment to operational excellence, supply chain optimization, and business process improvement, backed by a Lean Six Sigma Green Belt certification.

Media Appearances

Kevin has no verified media appearances

Work History

2-2022
Operations Director at DHL Supply Chain
1-2019 - 2-2022
Regional General Manager at DHL Supply Chain
1-2018 - 1-2019
General Manager at DHL Supply Chain
8-2017 - 1-2018
Site Manager at DHL Supply Chain
11-2014 - 7-2017
Assitant General Manager at Travis Perkins plc

Education

Education details unavailable from Kingsthorpe College

More Information

Social Presence :

Prographics :

Exp : 17 Location : United Kingdom Job Level : Mid-senior Designation : Operations Director at DHL Supply Chain
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Insights For Selling To Kevin

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • During followups, use calls or text if needed, they should be fine
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kevin is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Kevin

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Kevin move?

  • They are generally fast movers and can take quick decisions
  • Can Kevin take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Kevin

Personality Compatibility


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