Kien Lam

Critic
DISC Type : C

Senior Director of IT and Information Security at Stack Overflow

Los Angeles Metropolitan Area, United States

Overview

Kien has no verified overview

Personality Overview

Precise

Negotiator

Information Seeker

They are quite likely to negotiate on pricing or other key terms.  They like to do things independently and don’t look for support from others. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Kien has no verified topics they care about

Media Appearances

Kien has no verified media appearances

Work History

4-2025
Senior Director of IT and Information Security at Stack Overflow
1-2024 - 6-2025
Office of the CISO at Cetera Financial Group
11-2022 - 8-2024
Director Information Security at Stack Overflow
3-2019 - 11-2022
Senior Manager Information Security at Cetera Financial Group
11-2013 - 2-2019
Senior Vice President Information Security at RBC

Education

Kien has no verified education history

More Information

Social Presence :

Prographics :

Exp : 11 Location : Los Angeles Metropolitan Area, United States Job Level : Senior Designation : Senior Director of IT and Information Security at Stack Overflow
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Insights For Selling To Kien

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kien is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Kien

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Kien move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Kien take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Kien

Personality Compatibility


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