Kieran Brocklebank

Inquirer
DISC Type : cd

Head of Innovation at United Utilities

Warrington, England, United Kingdom

Overview

Kieran Brocklebank is a veteran of the water industry and the Head of Innovation at United Utilities, where he has worked for three decades. He leads the companys innovation strategy across technology, digital solutions, and sustainability, with deep expertise in supply chain management. He holds an MSc from Cranfield University and is MCIPS certified.

Kieran has a demonstrated commitment to social value, having completed a secondment with Business in the Community to help voluntary groups become more efficient and sustainable. His interests include creative and technological innovators like Walt Disney Animation Studios.

After a 30-year career driving innovation in various roles at United Utilities, Kieran has announced he will be leaving the company in mid-May 2026.

Personality Overview

Demanding

ROI Conscious

Upfront

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They respond well to confident salespeople. They care equally about the product and its potential impact.

Topics They Care About

Open Innovation
He leads the United Utilities Innovation Lab, which brings external startups "inside the firewall" to test and scale new technologies in a live operational environment.
Sustainable Water Tech
Champions using innovation to address climate change and improve sustainability, leading national programs for nature-based solutions, biogas energy, and better water treatment.
Supply Chain Strategy
Has an extensive background in supply chain leadership, previously managing a £1 billion annual spend and driving sustainability and supplier relationship management initiatives.

Media Appearances

Kieran Brocklebank – United Utilities – Future of Utilities. Featured in Future of Utilities

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Brocklebank set to leave United Utilities. Featured in Global Water Intel

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United Utilities named double winner at this year’s Water Breakthrough Challenge. Featured in Water Magazine

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Work History

3-2013
Head of Innovation at United Utilities
4-2012 - 3-2013
Business Connector - seconded from United Utilities at Business in the Community
6-2009 - 5-2012
Head of Strategy & Performance, Supply Chain and Commercial at United Utilities
4-2008 - 6-2009
Supply Chain Manager - Sustainability at United Utilities
4-2007 - 4-2008
Supply Chain Manager at United Utilities

Education

1992 - 1993
MSc from Cranfield University
1987 - 1991
BSC(Hons) from University of Lancashire

More Information

Social Presence :

Prographics :

Exp : 20 Location : Warrington, England, United Kingdom Job Level : Mid-senior Designation : Head of Innovation at United Utilities
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Insights For Selling To Kieran

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Stress on the business value that your product offers
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kieran is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Kieran

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Kieran move?

  • Their decision making speed is somewhere in the middle.
  • Can Kieran take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Kieran

Personality Compatibility


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