Kim Barnett in

Kim Barnett

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Director, IT Service Delivery at Catalent Pharma Solutions
📍 Memphis, Tennessee, United States

Kim Barnett is an accomplished IT leader with extensive experience in service delivery, management, and business operations. As the Director of IT Service Delivery at Catalent, she excels at driving financial and operational results. Her background includes a Bachelor of Science from Purdue Global and significant roles at Terminix.

As a leader, Kim strives to be an overachiever and believes in being consistently available and supportive to her team. She is interested in personal and professional growth, pursuing certifications in leadership and high-performance habits to enhance her skills and inspire others.

At a previous company, she successfully implemented a new IT Service Management solution and insourced the IT Service Desk in under four months.

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Experience
15 Years
Current Role
Director, IT Service Delivery
Job Level
Mid-senior
Location
Memphis, Tennessee, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Kim cares about

IT Service Management
Has a proven track record of implementing new ITSM solutions and insourcing service desks to improve operational performance and efficiency.
People-Centric Leadership
Believes in making herself available to her team without an agenda, showing support, and fostering a collaborative environment.
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Career

Work history

5-2022
Director, IT Service Delivery
Catalent Pharma Solutions
7-2019 - 5-2022
Director Service Management
Terminix
3-2017 - 7-2019
Manager-IS Operations
Terminix
10-2015 - 3-2017
IT Business Consultant
Terminix
12-2002 - 11-2006
Paralegal-Insolvency
Husch & Eppenberger, LLC
In the press

Media appearances

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Education
2003 - 2008
Bachelor of Science
Purdue Global
1999 - 2002
Associate of Arts
Mid-South Community College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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