Kim Cohen

Wildcard
DISC Type : isc

Customer Account Manager at LightBox

Denver, Colorado, United States

Overview

Kim Cohen is an experienced Customer Account Manager at LightBox with a background in property and casualty insurance, sales, and voluntary benefits. She holds a Masters degree from Regis University and a B. S. from Ohio University, applying her skills to the commercial real estate tech sector.

She transitioned her career from insurance and print sales to specialized technology for niche markets, including senior living and commercial real estate.

Personality Overview

ROI Driven

Friendly But Slow

Curious But Skeptical

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

CRE Technology
Her role and shared content at LightBox focus on leveraging technology to help commercial real estate brokers close deals and build their pipelines.
Customer Engagement
Her career history includes several management roles focused on customer relationships, engagement, and retention across the technology and insurance industries.
Senior Care Tech
[Predicted] Her previous management roles at iN2L, a leading technology provider for older adults, suggest an interest in person-centered engagement technology.

Media Appearances

Kim has no verified media appearances

Work History

6-2022
Customer Account Manager at LightBox
8-2021 - 6-2022
Engagement and Retention Manager at iN2L
1-2020 - 6-2022
Customer Relationship Manager at iN2L
10-2003 - 1-2020
Regional Account Executive at Liberty Mutual
8-1992 - 6-2001
Account Representative at Moore North America

Education

2006 - 2009
Masters from Regis University
1975 - 1979
B.S. from Ohio University

More Information

Social Presence :

Prographics :

Exp : 31 Location : Denver, Colorado, United States Job Level : Middle Designation : Customer Account Manager at LightBox
URL has been copied!

Insights For Selling To Kim

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Ask them questions to understand their needs better while staying affable
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don't ask them to move fast, let them take their time and digest all the information
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kim is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Kim

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Kim move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Kim take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Kim

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.