Kim Harris

Enthusiast
DISC Type : i

Senior Unified Communication Systems Specialist at Old Dominion University

Richmond, Virginia, United States

Overview

As a Senior Unified Communication Systems Specialist at Old Dominion University, Kim leverages an MBA and a certificate from Villanova University. They are an experienced project coordinator skilled in telecommunications, troubleshooting complex IT environments, and managing network infrastructure, voice systems, and enterprise software.

Outside of their direct role, Kim maintains an interest in major corporations at the intersection of technology and finance, such as Verizon and Capital One. This suggests an appreciation for large-scale corporate strategy and innovation in telecommunications and financial services.

Unique fact: Previously monitored over 600 critical interfaces using diverse systems like Cloverleaf, Nagios, UNIX, and EPIC, showcasing deep operational expertise.

Personality Overview

Consensus Focused

Optimistic

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Unified Communications
Their current senior role at Old Dominion University involves managing IVR, ACD, and voice systems, and leading telecom installations, upgrades, and configurations.
IT Project Coordination
Professionally identifies as a project coordinator with proven skills in planning, monitoring, meeting deadlines, and collaborating with network engineers to implement infrastructure.
Healthcare IT Operations
Has direct experience from roles at Bon Secour and Eastern Virginia Medical School managing backups and monitoring critical systems like Cloverleaf, EPIC, and Pyxis.

Media Appearances

Kim has no verified media appearances

Work History

7-2024
Senior Unified Communication Systems Specialist at Old Dominion University
2-2020
Telecommunications Analyst II at Eastern Virginia Medical School
2-2020 - 8-2025
Telecom Analyst II at Eastern Virginia Medical School
10-2017
Operations Coordinator at Bon Secour
12-2013 - 6-2017
Circuit Specialist at Maintech, Incorporated

Education

Master of Business Administration (MBA) from Strayer University
2013 - 2013
Certificate from Villanova University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Richmond, Virginia, United States Job Level : Junior Designation : Senior Unified Communication Systems Specialist at Old Dominion University
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Insights For Selling To Kim

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kim is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Kim

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Kim move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Kim take some risk or not?

  • They can take some low-probability risks if needed.

You And Kim

Personality Compatibility


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