Kim Isley, MPA, SPHR, SHRM-SCP

Examiner
DISC Type : cs

Chief Operating Officer at Catholic Social Services Alaska

Anchorage, Alaska, United States

Overview

Kim Isley is the Chief Operating Officer at Catholic Social Services Alaska, bringing over 20 years of executive experience in human resources and operations from healthcare, government, and Fortune 500 companies. She holds a Masters of Public Administration and is known for being a strategic, thorough, and professional servant leader.

Personality Overview

Late Adopter

Status Quo Seeker

Tough To Convince

They do not like taking risks at all and go for proven options in the end.  They are thorough and always follow a systematic approach. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

Nonprofit Leadership
As COO of a major nonprofit, she focuses on mission-driven operations, financial sustainability, and strategic leadership.
Community Fundraising
Actively participates in and promotes fundraising events, such as the Covenant House Sleep Out, to support vulnerable populations in Anchorage.
Workforce Support
Advocates for crucial employee benefits like accessible childcare, viewing it as essential for workforce stability and family economic security.

Media Appearances

Kim has no verified media appearances

Work History

3-2023
Chief Operating Officer at Catholic Social Services Alaska
2-2018 - 2-2023
Human Resources Director at Alaska Native Tribal Health Consortium (ANTHC)
3-2017 - 2-2018
HR Manager at Matanuska Electric Association, Inc.
11-2013 - 2-2017
Business Partner at Alaska Airlines
2-2012 - 10-2013
Senior Business Partner at Providence Health & Services

Education

Masters of Public Administration from University of Alaska Anchorage College of Business and Public Policy
Bachelor of Arts from University of Alaska Anchorage

More Information

Social Presence :

Prographics :

Exp : 13 Location : Anchorage, Alaska, United States Job Level : Leadership Designation : Chief Operating Officer at Catholic Social Services Alaska
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Insights For Selling To Kim

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Expect them to be slow and cautious, encourage them to ask more questions
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kim is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Kim

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Kim move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Kim take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Kim

Personality Compatibility


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