Kim Ross is a Certified Change Management Professional (CCMP) and Director of Operational Excellence at Houghton Mifflin Harcourt. Her career demonstrates a clear progression in leadership, moving from sales management and support into driving company-wide operational improvements. She holds a certification in Machine Learning in Business.
She has a professional interest in applying machine learning principles to business challenges, sales process improvement, and implementing effective change management strategies.
Kim Ross
Director Operational Excellence at Houghton Mifflin Harcourt
Elgin, Illinois, United States
Overview
Topics They Care About
Change Management
As a Certified Change Management Professional (CCMP), this is her core declared expertise and current professional focus.
Operational Excellence
Her role as Director of Operational Excellence at HMH underscores her focus on improving business processes and efficiency.
Sales Enablement
Previous roles as Sales Manager and Director of Sales Support indicate a strong background in equipping sales teams for success.
Media Appearances
Kim has no verified media appearances
Work History
1-2017
Director Operational Excellence at Houghton Mifflin Harcourt
1999
Director, Sales Support at HMH
1998 - 2009
Sales Manager at Riverside Publishing (Houghton Mifflin Harcourt)
Education
Kim has no verified education history
More Information
Social Presence :
Prographics :
Exp : 28
Location : Elgin, Illinois, United States
Job Level : Mid-senior
Designation : Director Operational Excellence at Houghton Mifflin Harcourt
