Kim Ross
Director Operational Excellence at Houghton Mifflin Harcourt
📍 Elgin, Illinois, United States
Kim Ross is a Certified Change Management Professional (CCMP) and Director of Operational Excellence at Houghton Mifflin Harcourt. Her career demonstrates a clear progression in leadership, moving from sales management and support into driving company-wide operational improvements. She holds a certification in Machine Learning in Business.
She has a professional interest in applying machine learning principles to business challenges, sales process improvement, and implementing effective change management strategies.
Read the full overview →Experience
28 Years
Current Role
Director Operational Excellence
Job Level
Mid-senior
Location
Elgin, Illinois, United States
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Kim cares about
Change Management
As a Certified Change Management Professional (CCMP), this is her core declared expertise and current professional focus.
Operational Excellence
Her role as Director of Operational Excellence at HMH underscores her focus on improving business processes and efficiency.
Career
Work history
1-2017
Director Operational Excellence
Houghton Mifflin Harcourt
1999
Director, Sales Support
HMH
1998 - 2009
Sales Manager
Riverside Publishing (Houghton Mifflin Harcourt)
In the press
Media appearances
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Education
Kim has no verified education history
Social presence
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