Kimarie Matthews in

Kimarie Matthews

Pioneer · DISC type DSI
EVP, Executive Director Contact Center & Customer Engagement at Bank of Hawaii
📍 San Francisco, California, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
30 Years
Current Role
EVP, Executive Director Contact Center & Customer Engagement
Job Level
Leadership
Location
San Francisco, California, United States
Personality Overview

How Kimarie shows up

Friendly But Fast
Decisive But Friendly
Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Priorities

Topics Kimarie cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

5-2021
EVP, Executive Director Contact Center & Customer Engagement
Bank of Hawaii
4-2018 - 4-2021
SVP, Customer Success Senior Leader, Consumer and Small Business Specialized Services & Messaging
Wells Fargo
3-2011 - 4-2018
SVP, Social Care & Capabilities, Wells Fargo Virtual Channels
Wells Fargo
3-2006 - 3-2011
VP, Market Research and Customer Loyalty
Wells Fargo
12-2000 - 3-2006
Senior Vice President, e-Commerce Product Strategy
Bank of America
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
BA
Stanford University
High School Diploma
Marlborough School
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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