Kimberley Horner

Energizer
DISC Type : I

Head of Instore Customer Operations at Marks and Spencer

London, England, United Kingdom

Overview

Kimberley has no verified overview

Personality Overview

Relationship Oriented

Full Of Energy

Enthusiastic

They are really good at seeing what the long-term impacts of their decisions could be.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are friendly, approachable and love to make new connections.

Topics They Care About

Kimberley has no verified topics they care about

Media Appearances

Kimberley has no verified media appearances

Work History

1-2024
Head of Instore Customer Operations at Marks and Spencer
10-2020 - 9-2024
Head of Clothing and Operations Trading at Marks and Spencer
1-2014 - 7-2021
Store Manager at Marks and Spencer
10-2012 - 11-2012
Commercial Manager International at Marks and Spencer
6-2011 - 7-2016
Commercial Manager at Marks and Spencer

Education

2004 - 2008
Business and Marketing from Sheffield Hallam University
1996 - 2003
Education details unavailable from Bridgwater School, Worsley

More Information

Social Presence :

Prographics :

Exp : 16 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of Instore Customer Operations at Marks and Spencer
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Insights For Selling To Kimberley

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk about their team and how your product will help them do things better and easier
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t be too formal, focus on building comfort and trust
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kimberley is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Kimberley

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Kimberley move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Kimberley take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Kimberley

Personality Compatibility


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