Kimberly Greene

Critic
DISC Type : C

Cast Member + Trainer at Disneyland Resort

Santa Monica, California, United States

Overview

Kimberly is an accomplished guest experience professional at Disneyland Resort, leveraging a 20-year career in higher education where she retired as a Professor Emeritus from UMass Global. She holds an MAT from Pepperdine University and is an expert in training and development. People often describe her as inspiring, enthusiastic, and passionate.

Before her distinguished academic career, Kimberly toured the world as a professional performer, choreographer, and director. This deep-rooted passion for the arts is reflected in her Bachelor of Fine Arts from New York University and her ongoing work in live entertainment at Disney, seamlessly blending her creative and educational talents.

Unique fact: She co-developed a curriculum for a multicultural online community for girls to help them gain legitimacy and expand their reach.

Personality Overview

Critic

ROI Driven

Negotiator

Unless the value is proven by data, they are unlikely to value fancy features.  It is very likely that they will negotiate pricing or other important terms. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Guest Experience
Her current professional focus is on creating positive guest experiences as a trainer and cast member at the Disneyland Resort.
Adult Online Learning
Co-authored multiple publications on "Virtual Andragogy, " a new paradigm for designing and facilitating online education for adult learners.
Educational Technology
Holds a Doctorate in Educational Technology from Pepperdine and founded EdTech 21, a consulting firm focused on educational media.

Media Appearances

Kimberly has no verified media appearances

Work History

1-2018
Cast Member + Trainer at Disneyland Resort
8-2005
Professor Emeritus at UMass Global
2-1998
Educational Media Specialist at EdTech 21
9-2000 - 6-2005
Adjunct Professor at Pepperdine University
1-2000 - 4-2002
Director of Education at Knowledge Kids Network

Education

MAT from Pepperdine University
Bachelor of Fine Arts (BFA) from New York University

More Information

Social Presence :

Prographics :

Exp : 27 Location : Santa Monica, California, United States Job Level : Junior Designation : Cast Member + Trainer at Disneyland Resort
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Insights For Selling To Kimberly

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be formal and objective, they will appreciate it more

DONT's

  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kimberly is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Kimberly

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Kimberly move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Kimberly take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Kimberly

Personality Compatibility


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