Kimberly Ross Wickman

Questioner
DISC Type : c

Senior Member Experience Specialist at MassMutual Federal Credit Union

Wilbraham, Massachusetts, United States

Overview

Kimberly has no verified overview

Personality Overview

Cautious & Analytical

Value Seeker

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Kimberly has no verified topics they care about

Media Appearances

Kimberly has no verified media appearances

Work History

11-2023
Senior Member Experience Specialist at MassMutual Federal Credit Union
2-2023 - 11-2023
Assistant Vice President of Member Services at Pioneer Valley Credit Union
2-2022 - 9-2022
AVP Banking Center Manager at PeoplesBank
7-2019 - 2-2022
VP Banking Center Manager II at Webster Bank
11-2015 - 7-2019
Banking Center Manager at Webster Bank

Education

2003 - 2007
Bachelor of Arts (B.A.) from Bay Path University
1999 - 2003
High School Diploma from Wakefield Memorial High School

More Information

Social Presence :

Prographics :

Exp : 11 Location : Wilbraham, Massachusetts, United States Job Level : Junior Designation : Senior Member Experience Specialist at MassMutual Federal Credit Union
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Insights For Selling To Kimberly

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kimberly is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Kimberly

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Kimberly move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Kimberly take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Kimberly

Personality Compatibility


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