Kirsten Penaloza in

Kirsten Penaloza

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Scale to Win at Full-time
📍 Austin, Texas, United States

Kirsten Penaloza is the VP of Client Experience at Scale to Win, specializing in coaching, customer service management, and strategic planning. A graduate of the University of Hamburg, she is frequently described in recommendations as an inspiring, transformational, and optimistic leader who excels at people development.

Having lived and worked across different continents, Kirsten has a deep appreciation for diverse cultures. Her past activities include rowing, sailing, theater, and choir. She has also run her own eco-friendly skincare brand, Bodhi Leaf Designs, and has an interest in Buddhist philosophy, having purchased mandala art.

Unique fact: Kirsten holds a diploma and license as a certified tour guide from the Escuela Nacional de Antropología e Historia in Mexico.

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Experience
11 Years
Current Role
Scale to Win
Location
Austin, Texas, United States
Personality Overview

How Kirsten shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kirsten cares about

Client Experience
Her entire career, including her current role as VP of Client Experience, has been focused on customer success, support, and creating positive outcomes for clients.
Leadership Coaching
Runs her own coaching practice, Noble Mind Coaching, and has numerous certifications in the field. Recommendations consistently praise her exceptional coaching and mentoring abilities.
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Career

Work history

Scale to Win
Full-time
CareerPlug
Full-time
9-2019 - 3-2021
Deputy Director for Donor Support
ActBlue
Ellevate Network
1 yr 4 mos
8-2015 - 8-2017
Customer Success Manager
Zoey
In the press

Media appearances

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Education
2000 - 2005
Bachelor of Arts (B.A.)
University of Hamburg
2006 - 2006
Diploma
Escuela Nacional de Antropología e Historia
1997 - 1998
Education details unavailable
Colegio Alemán Alexander von Humboldt
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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