Koen De Kok

Inquisitor
DISC Type : Ic

Customer Solutions Engineer at TOPdesk

Delft, South Holland, Netherlands

Overview

Koen de Kok is a Software Developer and Scrum Master at TOPdesk, where he specializes in creating shareable, niche solutions that integrate with the companys software. He holds both a Masters and a Bachelors degree from Delft University of Technology and has progressed through several development roles within TOPdesk.

Based on his public project repositories, Koen appears to enjoy coding in his spare time. His personal projects include developing utility scripts and tools, with some suggesting an interest in the technical side of online gaming.

Unique fact: Koen has built his career entirely at TOPdesk, starting as a student in a summer program and advancing to his current dual role.

Personality Overview

Value Driven

Example Seeker

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Custom Software Solutions
His career at TOPdesk has centered on developing bespoke, customer-specific solutions and add-ons for the core software product.
Agile Methodologies
As a Scrum Master, he is directly involved in facilitating agile development processes and guiding his team's workflow.
Software Integration
His work focuses on creating solutions that integrate with TOPdesk software, indicating experience with APIs and system interoperability.

Media Appearances

Koen has no verified media appearances

Work History

4-2013
Customer Solutions Engineer at TOPdesk
9-2010 - 3-2013
Bespoke Work Developer at TOPdesk
6-2010 - 9-2010
Developer (TISZomer) at TOPdesk
7-2008 - 8-2009
Software Engineer Quality Assurance at Joost
4-2008 - 7-2008
Trainee at Joost

Education

2009 - 2011
Master from Delft University of Technology
2005 - 2009
Bachelor from Delft University of Technology

More Information

Social Presence :

Prographics :

Exp : 16 Location : Delft, South Holland, Netherlands Job Level : Mid-senior Designation : Customer Solutions Engineer at TOPdesk
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Insights For Selling To Koen

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Koen is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Koen

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Koen move?

  • They like to analyze well and then make their decisions.
  • Can Koen take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Koen

Personality Compatibility


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