Kris Berkhof

Enthusiast
DISC Type : i

Customer Relationship Manager at AIS InfoSource

Dallas-Fort Worth Metroplex, United States

Overview

Kris Berkhof is an experienced Customer Relationship Manager at AIS InfoSource with a strong background in client services and development. Their career shows a consistent progression through roles like Director of Client Development at Ascension Capital Group and Client Services Director at Encore Capital Group, highlighting a focus on managing and growing client relationships.

Personality Overview

Amiable & Agreeable

Consensus Focused

Story Driven

They prefer to build relationships rather than staying totally transactional.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Client Relationships
Currently a Customer Relationship Manager and previously held roles as Director of Client Services, showing a long-term focus on this area.
Client Development
Served as the Director of Client Development at Ascension Capital Group, indicating experience in growing and nurturing client accounts.
Service Operations
Previous experience as an Operations Manager in a client services context suggests a focus on the operational aspects of customer support.

Media Appearances

Kris has no verified media appearances

Work History

5-2012
Customer Relationship Manager at AIS InfoSource
5-2012
Client Services Director at Encore Capital Group
1-2007 - 3-2009
Director of Client Development at Ascension Capital Group
9-1998 - 1-2007
Operations Manager/Client Services at Ascension Capital Group

Education

Education details unavailable from University of South Alabama

More Information

Social Presence :

Prographics :

Exp : 24 Location : Dallas-Fort Worth Metroplex, United States Job Level : Middle Designation : Customer Relationship Manager at AIS InfoSource
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Insights For Selling To Kris

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kris is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Kris

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Kris move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Kris take some risk or not?

  • They can take some low-probability risks if needed.

You And Kris

Personality Compatibility


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