Krisa Ryan

Observer
DISC Type : ic

XD Director-Strategy & Research at Mayo Clinic

United States

Overview

Krisa Ryan is the XD Director for Strategy & Research at Mayo Clinics Center for Digital Health. She leverages her expertise in service and industrial design to improve patient journeys and lead user experience strategy. She holds an Industrial Design degree from the Rhode Island School of Design.

Krisa is passionate about community well-being, serving on the board of advisors for organizations like West Side Community Health Services. This commitment to public health is also reflected in her certification as a Wellness Coach from the Mayo Clinic School of Health Sciences.

She has a unique dual background in industrial design and wellness coaching, blending structured design with a human-centric approach to health.

Personality Overview

Example Seeker

Assertive

Curious

They often ask many questions and rely heavily on information and documentation.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Patient Experience
Her entire career at Mayo Clinic, from re-engineering dialysis projects to her current director role, has focused on understanding and improving the patient journey through design.
Healthcare Service Design
Leads service design and research, focusing on how patients interact with healthcare systems to create more effective and empathetic experiences.
Digital Health Strategy
As a director in the Center for Digital Health, she is directly involved in shaping the product and platform strategy for Mayo Clinic's digital offerings.

Media Appearances

Krisa has no verified media appearances

Work History

5-2024
XD Director-Strategy & Research at Mayo Clinic
2-2023 - 6-2024
Director of User Experience at Mayo Clinic
8-2021 - 2-2023
UX - Product & Platform Strategy, Center for Digital Health at Mayo Clinic
9-2020
Member Of The Board Of Advisors-Product Design at University of Minnesota
6-2018 - 8-2021
Director of Service Design at Worrell

Education

2006 - 2010
Industrial Design from Rhode Island School of Design
Wellness Coaching from Mayo Clinic School of Health Sciences

More Information

Social Presence :

Prographics :

Exp : 10 Location : United States Job Level : N/A Designation : XD Director-Strategy & Research at Mayo Clinic
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Insights For Selling To Krisa

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Build rapport, it will come handy to handle hard questions later
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Krisa is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Krisa

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Krisa move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Krisa take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Krisa

Personality Compatibility


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