Krista Roberts

Galvanizer
DISC Type : Id

Director, Success Services at ClientSuccess

Greater St. Louis, United States

Overview

Krista has no verified overview

Personality Overview

Socially Adept

Persuader

Pragmatic

They are charming and can persuade others to support their decisions.  They are not against taking risks and can make tough decisions when required.
 A combination of speed and relationship gets the best response from them.

Topics They Care About

Krista has no verified topics they care about

Media Appearances

Krista has no verified media appearances

Work History

8-2024
Director, Success Services at ClientSuccess
4-2021 - 8-2024
Senior Customer Success Manager at ClientSuccess
8-2020 - 4-2021
Enterprise Customer Success Manager at IntelliShift - a division of VTS
1-2020 - 8-2020
Director of Customer Success at Omnigo
4-2018 - 1-2020
Customer Success Manager at Omnigo

Education

1999 - 2003
Bachelor's from University of Missouri-Columbia

More Information

Social Presence :

Prographics :

Exp : 13 Location : Greater St. Louis, United States Job Level : Mid-senior Designation : Director, Success Services at ClientSuccess
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Insights For Selling To Krista

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Present testimonials from existing customers about their experience with your product
  • Appeal to their sense of self-worth and how they will impact their organization

DONT's

  • Do not come across as negative or non-supportive, work with them as a partner
  • Don’t be excessively objective, focus on building a story first
  • Don’t make promises that are hard to keep

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Krista is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Krista

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Krista move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Krista take some risk or not?

  • If necessary, they will be ready to take risks.

You And Krista

Personality Compatibility


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