Kristen Auguste in

Kristen Auguste

Enthusiast · DISC type i
Senior Manager, Customer Advocacy Strategy at Siemens Digital Industries Software
📍 Cincinnati, Ohio, United States

Kristen is an award-winning Global Customer Advocacy Lead at Siemens with a passion for building customer-centric programs. Described as detail-oriented, dependable, and organized, she has a background in customer success and training and has built advocacy initiatives from the ground up. She is a graduate of the University of Dayton.

Deeply passionate about the human side of business, Kristen finds it incredibly moving to see customers succeed and feels her career in advocacy is the best thing that ever happened to her. She also shares customer stories that connect to childhood passions like aviation, highlighting technological and human achievement.

She was recently recognized as one of the Top 100 Influencers in Customer Marketing and Advocacy for 2025.

Read the full overview →
Experience
20 Years
Current Role
Senior Manager, Customer Advocacy Strategy
Job Level
Middle
Location
Cincinnati, Ohio, United States
Personality Overview

How Kristen shows up

Optimistic
Non-Confrontational
Amiable & Agreeable

They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Priorities

Topics Kristen cares about

Customer Advocacy
Describes finding customer advocacy as the "best thing that ever happened" to her career and has built multiple programs from scratch at different organizations.
Internal Enablement
She focuses on applying customer advocacy principles internally, working to understand the needs and pain points of her internal stakeholders to foster collaboration.
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Career

Work history

7-2022
Senior Manager, Customer Advocacy Strategy
Siemens Digital Industries Software
6-2021 - 6-2022
Customer Advocacy Program Manager
Mendix (A Siemens Company)
9-2019 - 6-2021
Senior Customer Marketing Manager
Paycor
2017 - 2019
Director, Customer Experience
CRaKN
2016 - 2017
Senior Project Manager
Hobsons
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Arts (B.A.)
University of Dayton
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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