Kristen Durham in

Kristen Durham

Enigma · DISC type dic
Head of SMB Sales, Uber Eats US&C at Uber
📍 San Francisco Bay Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
19 Years
Current Role
Head of SMB Sales, Uber Eats US&C
Job Level
Mid-senior
Location
San Francisco Bay Area, United States
Personality Overview

How Kristen shows up

Persuasive & Assertive
Fast Follower
Hard To Convince

They can sound friendly and charming but can quickly change gears to become inquisitive and probing They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting proof as well as information.

Priorities

Topics Kristen cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2025
Head of SMB Sales, Uber Eats US&C
Uber
10-2022 - 2-2025
SVP, SMB & Startups
Zendesk
1-2020 - 9-2022
VP, Startups
Zendesk
1-2016 - 12-2019
Chief of Staff
Zendesk
6-2011 - 11-2015
Director, Global Gateway
SVB Financial Group
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2006 - 2008
MS
University of California, Berkeley
2004 - 2006
Chinese Language; Environmental Engineering
Wuhan University
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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