Kristen Tangen

Examiner
DISC Type : cs

Director, Customer Experience Insights & Measurement at Best Buy

Minneapolis, Minnesota, United States

Overview

Kristen has no verified overview

Personality Overview

Process Oriented

Unexpressive

Status Quo Seeker

Being observant comes to them naturally.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are thorough and always follow a systematic approach.

Topics They Care About

Kristen has no verified topics they care about

Media Appearances

Kristen has no verified media appearances

Work History

3-2019 - 10-2021
Director, Customer Experience Insights & Measurement at Best Buy
4-2018
President at Team Tangen LLC
3-2017 - 3-2019
Director, Brand Channel & Segment Marketing at Best Buy
6-2015 - 3-2017
Director, Localized Marketing Strategy & Experiential Events at Best Buy
2-2013 - 5-2015
Senior Planning Manager In-Store Events at Target

Education

2010 - 2012
Master of Business Administration (MBA) from Hamline University
Bachelor's of Arts (B.A.) from University of St. Thomas - Opus College of Business

More Information

Social Presence :

Prographics :

Exp : 16 Location : Minneapolis, Minnesota, United States Job Level : N/A Designation : Director, Customer Experience Insights & Measurement at Best Buy
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Insights For Selling To Kristen

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kristen is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Kristen

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Kristen move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Kristen take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Kristen

Personality Compatibility


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