Kristin Riehl

Examiner
DISC Type : sc

Vice President - IT Airline Operations at WestJet

Calgary, Alberta, Canada

Overview

Kristin has no verified overview

Personality Overview

Unexpressive

Overcautious

Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Topics They Care About

Kristin has no verified topics they care about

Media Appearances

Kristin has no verified media appearances

Work History

6-2022
Vice President - IT Airline Operations at WestJet
9-2019 - 6-2022
Director, Operations Solutions Delivery at WestJet
7-2013 - 9-2019
IT Manager, Airports/Guest Services at WestJet
1-2009 - 7-2013
Manager, Enterprise Application Support at Forzani Group
Business Systems Manager at Liquidation World

Education

2001 - 2001
Education details unavailable from The Institute for Computer Studies
1994 - 1996
BA from University of Calgary

More Information

Social Presence :

Prographics :

Exp : 17 Location : Calgary, Alberta, Canada Job Level : Senior Designation : Vice President - IT Airline Operations at WestJet
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Insights For Selling To Kristin

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kristin is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Kristin

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Kristin move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Kristin take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Kristin

Personality Compatibility


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